Many people ask me how to choose a web hosting service or what are the key factors to consider when choosing a web hosting company.
Today, most of the companies in the market claim to provide the best service to their customers.
Does it happen in actual?
Probably the answer is ‘No.’
Though every web-hosting company promises to provide every required feature and excellent customer support, they fail to keep their word.
So proper research before buying a web-hosting service is very essential.
In this article, you will get to know, how to choose a web hosting service for your website.
Before buying the web-hosting, take a look at the key points to be considered
- Features & Add-ons
- Reputation & Customer Reviews
- Technical Support
- Cpanel Quality & UI
- Server Uptime
- Email Service
- Focused Areas
- Future Upgrades
- Hardware For Server
Now we will discuss these points in detail. There are the key points on which you can compare different web-hosting services and select the best suited for your purpose.
Key Factors to Consider When Choosing a Web Hosting Company
1. Features & Add-ons
Once you decided to buy the hosting from the specific company, check for the features they are offering for your plan — e.g., disc space, bandwidth, the number of websites for selected plans.
If you have regular traffic over 10K, then it’s better to select the plan which can handle such a large amount of visits. If you run out of a specified bandwidth, then most probably your website will go down and become unavailable to visitors.
Take an example (image is shown below).
I was surfing yesterday, and I just wanted to know Marathi meaning of a word. I searched www.marathidictionaty.org but could not move further as the bandwidth limit had exceeded.
It’s just for your information. Otherwise, you may think it’s a negligible point and not worth to consider.
Other features include the hosting service type including shared hosting, reseller hosting, VPS, cloud hosting or dedicated server, etc.
The add-ons like site backup, priority support, privacy protection and security features like SSL certificate add value to your purchase.
Other add-ons are marketing packages, advertisement packages like Google AdWords, website builder, and e-commerce builder tools.
MySQL DB, CDN, and seamless SSD storage, etc. features are also essential that most of the people never search for, especially newbies,
The extra features and add-ons may be free or cost a few bucks but worth of having them. Research deeply about that before buying the web-hosting.
2. Reputation & Customer Reviews
Before purchasing a web-hosting service look for the reputation & dependability of the provider.
Some companies may provide you cheap hosting solution with unlimited space and bandwidth but lack of other essential features like server uptime, strong technical team, advanced hardware, etc.
It is better to check the market reputation of that particular hosting company. Ask the reviews from other customers using the same hosting or simply search on Google.
The reviews may vary from person to person, but for a good web hosting company, it’s always more than 80%.
3. Technical Support
The poor customer support sucks. Some hosting companies provide 24/7/365 true customer support, and it’s very important.
Most of the people don’t know the technical aspects of the hosting and its insights or functionalities. For the new people, it is like a big crisis.
So proper and qualified customer support with vast knowledge in this is essential.
Some companies may outsource of the customer support department, and it may take the time to resolve your issue.
Check the possible lines to connect; the toll-free call, live chat, email, and support tickets.
If social media interaction is available, then it will add a clear advantage over the rest. The reply time, i.e., priority support and effectiveness of the solution provided by them has the same importance as above points.
E.g., SiteGround provides live chat support with less than 2 minutes of waiting time while other companies offer the emails and support tickets for the conversation.
4. Cpanel Quality & UI
As every person on the internet is not geeky in web design and web management or CMS, the simple and easy to navigate Cpanel is very important.
It’s not only helpful to new people but for the experienced bloggers and designers also.
Clear structure and user-friendly interface of the Cpanel follows more reputation. It helps new people to manage their accounts and stats easily.
Good web hosting companies provide one click to install CMS, FTP, easier email management and much more built-in Cpanel features.
And, they keep continuing to modify it better. It helps users to update and modify their website very quickly and in very less time.
5. Email service
Some web hosting companies provide a limited number of email accounts and email space while others have unlimited features. So choose the better according to your preference & look for the spam protection also, for your email account.
Another critical point in this section is to verify that your email service is protected from viruses, malware, and any other vulnerability.
If you are not sure, then ask that before purchasing the hosting plan or simply Google it. You will get the outline of the service they are providing.
6. Server Uptime
Every company claims to provide the guaranteed uptime above 99%.
Is it false promise?
Check for it.
Server uptime is the most important thing for any website. If the server is down or not responding as expected then what is the benefit of investing in such hosting companies.
You have to sure about it before buying the hosting service. Otherwise, you may have to regret your decision.
Though it’s not possible to keep server uptime 100%, it should be maximum and above 99% is always better.
7. Focused Area
It’s better to look for the focused areas of the web-hosting company you have selected. Every company has its own pros and cons. So choosing a proper web-hosting needs much more research.
Generally, small websites or blogs have average monthly traffic below 1 million and shared hosting is normally OK for them.
But, if you are planning a business website, then you must have additional features like ultra-fast server and pro plans like the dedicated server, SSL and privacy certificates, etc.
Some companies focus on speed while some on support. You are wise to choose the best one according to your need. It’s better to stay away from the companies that focus on marketing only and not on quality.
8. Future Upgrades
You must always check for the upgrade plans before buying the web-hosting plan. If you are damn sure that you will generate a lot of traffic to your website, then it is better to go with future-proof solutions.
Select the provider in such a way that you can easily upgrade your hosting plan or add extra functionalities to it.
Also, check the remote access to your other domains if you want to shift them with same. Look for the costs of upgrades, if you will have.
9. Hardware for Server
Some reputed web hosting companies have advanced hardware for their servers and ultrafast SSD storage.
The companies providing a cheap service may not have upgraded hardware, and that may lead to a decrease in speed or periodically overhaul.
Outdated hardware may cause trouble in server uptime too that we never expect. Some companies have initiatives for green energy and eco-friendly practices that feel us proud as a part of that web-hosting company and as a human being too.
The speed is also the very crucial part you should keep in mind while selecting the web hosting service.
If your server is responding slowly, then the visitors will not stay on your site for a very long time which affects your conversion rate and increases bounce rate.
The speed depends on the server hardware as said above, geographical location of server & latency and technology used. So be aware of that also.
Moreover, you can test speed for the sites based on that particular server by using page speed test tools like Pingdom.
The last but not the least. The price also plays an important role in buying the web-hosting service.
Especially new people prefer cheap hosting plans as they don’t have the proper knowledge and the major requirements like opening an e-commerce store or payment gateway. But, everybody should think that he is not here for today or one year only.
As he decided to blog as the career or start the online business, never compromise on quality for a few bucks. Initially, it will save hundreds, but at the end, you would realize that it was a big mistake by yours.
One more to thing is to check the terms of service about account suspension, server usage, limitation in the specific field like speed, bandwidth according to plan.
It’s also better to check whether the company is giving 100% money back guarantee or not. Investigate these all points before buying a web-hosting service.
If you have not got the idea yet about choosing the best web hosting for your website or the blog, don’t worry. Some reputed web hosting companies have come with nice plans and attractive offers.
You can avail these offers here with the great discounts — my suggestion for you that select a perfect plan for you. It will cost just $1-2 more, but the difference will be easily predictable.
SiteGround is number one for shared hosting and the WordPress also recommend it.
I hope that I have shared every possible point with you. It’s a basic overview of web-hosting selection that has to look for buying the web-hosting service for you.
If you think I have missed something to write, or you have any suggestion for me just put that in the comment box below.